Privacy Policy

01. Information we collect

When you place an order, we collect the essentials: name, email, shipping and billing address, and payment details at checkout. A small set of technical signals — general location, browser type, pages viewed — is also collected automatically through cookies and similar technology.

02. How we use it

• Processing, shipping and tracking your order.
• Sending order confirmations, shipping updates and support replies.
• Improving our product pages and checkout experience.
• Detecting and preventing fraud.

03. Who we share it with

We do not sell personal information. It's shared only with the partners that help operate the store — payment processors, shipping carriers, and analytics providers — each limited to what they need to perform their function.

04. Cookies

Cookies keep your cart intact, keep you signed in, and help us understand which pages could use improvement. You can disable them in your browser, though parts of checkout may not function properly.

05. Keeping it secure

Checkout traffic is encrypted with SSL, and payment details are processed by PCI-compliant partners — full card numbers are never stored on our own servers.

06. Your choices

You can request to view, correct or delete the personal information we hold about you at any time, and opt out of marketing emails using the unsubscribe link included in every message.

07. Get in touch

Questions about this policy can be directed to:

Trocador
118 South Street, Oyster Bay, NY 11771-1605, USA
Email: hello@trocadorpump.shop